FAQ

Nine questions, searchable

The full FAQ on the rs9 partner offer. The search box filters both questions and answers; clear it to bring the full list back. The answers here are the canonical, single-source version of each answer; every other rs9 page that needs an answer links back to this route instead of restating it.

Use the table of contents to jump to a question. Each question carries one concrete answer, a source route and a flag for whether the question is answered on the partner side, the editorial side, or both.

A reader reviewing the FAQ on a smartphone in a quiet lounge.
Scope

What rs9 answers and what rs9 hands back

rs9 answers

State eligibility, format changes, captain and vice-captain mechanics, KYC walk-through, UPI withdrawal timing, VIP tier structure, daily race mechanics, and the editorial coverage of contest windows.

Source: partner VIP table, partner eligibility ledger, partner KYC flow.

Hand back to partner

Account-level data, ticket turnaround, individual bonus eligibility on a specific reader's account, payout disputes and any question about a specific transaction. The in-app Help screen is the right starting point.

Owner: the partner operations team.

All questions

Search the FAQ

Filter on the right. The full set of nine lives below; clear the box to bring them all back.

Is rs9 the partner brand?
No. rs9 is a private gaming-information publisher. The partner brand operates the contests and the wallet. rs9 hosts the editorial coverage, the captain picks and the catalogue preview. The PLAY NOW button routes to the verified partner app. Source: /legal/.
What is the minimum deposit?
Rs 100 through UPI, as published on the partner checkout. The minimum entry for a Mega Contest is set on the partner contest card. Source: /review/.
How fast is a UPI withdrawal?
Minutes for KYC-cleared accounts. IMPS is the fallback and Net Banking the slowest. The fee-free withdrawal ceiling is set by the VIP tier. The full settlement table is on /review/.
Is rs9 legal in India?
Online fantasy contests are a games-of-skill format. The classification is judged state by state. The seven open states under the partner ledger are listed on /is-legal/. The MeitY advisory and the Public Gambling Act context are written on /legal/.
Does rs9 charge a reader fee?
No. rs9 does not charge a reader fee. The partner takes a rake on contests. rs9 may earn a commission when a reader acts through a tracked link. The disclosure is repeated on /legal/ and on the footer of every route.
What is the KYC requirement?
PAN + Aadhaar + face match before the first withdrawal. The walk-through is on /wallet-kyc/. The most common reason a withdrawal stalls is a name mismatch between the partner account and the PAN card.
Does rs9 host an APK?
No. rs9-bonus.com does not host an APK binary. The install route points at the verified partner host. The walk-through is on /app/.
How do I close my account?
rs9 itself does not hold an account. Close the partner account through the in-app Help page. The four-step walk-through is on /delete-account/.
Where do I get help on a gambling concern?
Helplines on /responsible-use/. iCall +91-9152987821, Gamblers Anonymous India, NIMHANS. The partner also runs cool-off and permanent-closure flows.
Partner vs editorial

Where each question is sourced

QuestionSourceRoute
Is rs9 the partner brand?Editorial/legal/
Minimum deposit on the partner checkoutPartner/review/
UPI withdrawal timingPartner + editorial/review/
State eligibilityEditorial/is-legal/
Reader fee disclosureEditorial/legal/
KYC walk-throughPartner + editorial/wallet-kyc/
APK host policyEditorial/app/
Account closurePartner/delete-account/
Responsible-use helpIndependent services/responsible-use/
How the search works

Why the FAQ is a single source instead of nine pages

The rs9 FAQ is one page instead of nine because the alternative would mean nine slightly different copies of the same answer drifting over time. A reader who looks up the UPI withdrawal timing on /faq/ in February would see one number; a reader who looked it up on /support/ in February would see another; a reader who looked it up on /how-it-works/ in February would see a third. The single-source pattern is what makes the answers consistent.

For each answer, the FAQ carries a source route. The source route is the place where the answer lives with full context. The FAQ is the index; the source route is the long-form explanation. This is how the nine questions stay current without nine separate maintenance windows: when an answer changes, only one route changes, and the FAQ reflects the change automatically.

Search runs on question and answer text together. A reader who types "UPI" sees the UPI withdrawal question; a reader who types "state" sees the eligibility question; a reader who types "deposit" sees the minimum deposit question. Clear the box to bring the full list back. The search is purely client-side; no query leaves the reader's browser.

The FAQ uses HTML details elements for the question-and-answer pair, which means the answers are accessible without JavaScript. A reader using a screen reader, a slow connection or a no-JS reader can still read every answer; the search box is the enhancement, not the source of truth.

Deep dives

Three areas where the answer changes shape by reader

First-time readers

First-time readers usually want to know whether rs9 is the operator, whether the partner contests are legal in their state and what the entry cost looks like. The /is-legal/ route is the canonical answer for the state question; /how-it-works/ is the canonical answer for the entry-cost question. The FAQ ties those canonical answers back to a single search experience.

For a first-time reader who has not installed the partner app yet, the sequence is: confirm state eligibility on /is-legal/, read the install walk-through on /app/, read the format primer on /how-it-works/, then tap PLAY NOW. The FAQ sits between those reads and makes the path easier.

Returning readers

Returning readers usually want to know whether the format has changed since they last played, whether the VIP ladder has shifted and whether the partner-side support queue is faster now. /news/ carries the format changes; /review/ carries the VIP ladder; /support/ carries the support queue. The FAQ makes those three routes discoverable.

For a returning reader who has already passed KYC, the sequence is: scan the news on /news/, glance at the VIP ladder on /review/, then continue with the existing partner account. The FAQ does not need to repeat the format details; it points to where the format details live.

Readers considering closure

Readers considering closure usually want to know how the cool-off window works, whether unplayed balance is refundable and what data rs9 retains versus what the partner retains. /responsible-use/ carries the helplines and the cool-off window; /delete-account/ carries the closure walk-through; /privacy/ carries the data retention. The FAQ ties those three routes back to the responsible-use question.

For a reader who has decided to close, the sequence is: read /responsible-use/ to confirm the cool-off window, read /delete-account/ to follow the four partner steps, then send the rs9 editorial correspondence a note if there is anything to flag. The FAQ is the index for that path.

Why one page, nine questions

The mirror pattern: how each answer is kept in one place

rs9 publishes a single mirror of each answer rather than nine slightly different copies across nine routes. The mirror pattern means each answer lives once, on a source route, and the FAQ reflects the source. When the partner changes the UPI withdrawal timing from minutes to "minutes for KYC-cleared accounts", the rs9 copy changes in one place - the source route - and the FAQ reflects the new wording without a separate edit window.

The mirror pattern is enforced by source tags. Every answer on this route carries a source link to the route where the long-form explanation lives. A reader who wants more detail follows the source link; a reader who wants the answer uses the FAQ. Both readers see the same wording because the wording comes from the same source.

The mirror pattern also makes the editorial review window easier to manage. When the rs9 team reviews a single answer, it reviews one copy, not nine. When the partner updates the eligibility ledger, rs9 updates one mirror, not nine route variants. The mirror is the discipline that keeps the editorial side honest about what it does and does not author.

Limitations

Three things the FAQ does not cover

  • Per-reader bonus eligibility. The partner decides bonus eligibility on a specific account; the FAQ describes the eligibility ledger in general terms only.
  • Per-reader payout timing. The partner sets the SLA windows and the queue; the FAQ describes the typical settlement window, not a guarantee.
  • Per-reader responsible-use decisions. The FAQ points to the helplines on /responsible-use/; it does not give a reader-specific recommendation.
Out of scope

Six questions rs9 does not answer

Account-level data

rs9 does not hold account data; the partner holds it. For balances, bet history or transaction logs, the in-app Help screen is the right starting point.

Ticket turnaround

rs9 does not set partner-side SLA windows. The partner runs the ticket queue.

Bonus eligibility per reader

The partner decides bonus eligibility on a specific account; rs9 only describes the eligibility ledger in general terms.

State rules per reader

rs9 mirrors the partner eligibility ledger; for a reader-specific ruling, talk to a qualified lawyer in the reader's state.

Gambling counselling

Use the helplines listed on /responsible-use/. rs9 is the editorial publisher, not a counselling service.

Service-desk role

rs9 is not a service desk. For a partner-side request, open a ticket through the in-app Help screen.

Ready when you are

The partner app holds the contests and the wallet. rs9 holds the editorial coverage and the format change log.

PLAY NOW